In class the day of Tuesday 20 May 2008, it spent the first minutes of the class and explain the sheets that were placed in group last Thursday, regarding the process in the company SIPOC CIUM.
then continued with the workshop productivity recalling its five main criteria:
-
Productivity - Performance
- Effectiveness
-
Efficiency - Efficiency
was started naming the general notion
- FIM productivity is the Fund for Research and Improvement of Productivity and Quality
- is the product of a agreement between the CAF and Conindustria
The FIM program is aimed at:
- Promote the need to increase the quality and productivity, as a way to be more competitive in a globalized world and become more competitive in the sub-region.
- Perform practical experience to demonstrate and implement these new management concepts.
- disseminate methodologies proven in other countries, encouraging country-specific languages.
First steps in the process of Quality Improvement and Productivity
• Objectives: Start
or organizational change process to achieve a productivity-oriented culture, Quality and Human Capital for:
- Achieve total customer satisfaction
- Building
zero defects - zero waste
Building - Develop works with zero inventories
- Delivery of works, "Just on time!"
- Efficient use of resources
- Production effective
products - Efficiency in the First Steps process
in the process of Quality Improvement and Productivity
• Steps:
- Decision and commitment
Senior Management - Policy Definition of Quality and productivity
- Achieve overcome resistance to change by the collaborative work of members .
- Identification of typical problems to be solved with whom one lives on a daily basis, forming the typical management or "management by crisis"
- systemic vision of the production process involving the Human Capital
General Steps to follow Continuous Improvement cycles:
1. Determination of current productivity levels. (Photo)
2. Analysis of root causes or factors that explain those deviations and prioritize them according to their consequences
3. Setting Goals to be achieved and projects that eliminate the causes assessed.
4. Definition of actions to overcome the deficiencies
5. Implementation of actions and impact monitoring
6. Evaluate results
7. Recognize and reward achievements
8. Start a new cycle
The 10 activities in the process of change:
- Get top management commitment
- Set
Improvement Committee - Engaging middle management
- Ensure the participation of workers in teams
- Get individual participation
- Establish systems improvement teams
- Develop activities that ensure the quality of
systems - Develop and implement plans to improve short-term
- Establish a system of recognition
is pending the completion of an activity, are encouraged to attend the next class and will be of great interest to all. GONCALVES LIZBETH
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